Shipping policy

Shipping Policy

Order Handling

Once your payment is confirmed, we will begin processing your order within 1–3 business days.

Orders are not processed on weekends or public holidays. If there is a high volume of orders, processing may take slightly longer, but we always prioritize getting your order shipped as soon as possible.


Shipping & Delivery

We ship to most countries worldwide. Estimated delivery times are as follows:

  • United States: 7–15 business days
  • Canada: 7–15 business days
  • United Kingdom & Europe: 7–15 business days
  • Mexico & Latin America: 8–18 business days
  • Other international destinations: 10–20 business days

Please note that delivery times are estimates only and may vary depending on customs clearance, carrier delays, or local logistics conditions.


Shipping Costs

We currently offer free standard shipping on all orders.

There are no additional shipping fees added at checkout.


Tracking Your Order

After your order has shipped, you will receive a confirmation email with your tracking number.

Tracking information may take 2–5 business days to become active in the system.

You can track your shipment here:
https://www.track718.us/en


Customs, Duties & Taxes

Depending on your country, your order may be subject to import duties, taxes, or customs fees.

These charges are determined by local authorities and are the responsibility of the customer.


Delivery Issues

If your order is delayed beyond the estimated delivery time, or if tracking has not updated for an extended period, please contact us. We will assist you in resolving the issue with the shipping carrier.


Incorrect Address

Please ensure all shipping information is accurate before placing your order.

We are unable to change or reroute orders once they have been shipped.


Contact Us

If you need any assistance regarding your order, feel free to contact our support team:

Email: support@noxally.com
We typically respond within 24–48 hours on business days.